Our Phone & Fax:
Tel: 248-706-3032
Fax: 248-706-3034

Hours of Operation:
Phone Hours: 9:00am to 5:00pm est. Monday-Friday
Website Ordering Hours: 24 Hours/Day

Email Contact:
sales@greatgolfdeals.com

Store Information:

About Us:
We've been offering the best prices for quality golf equipment online since 1998. We are golfers too, so we understand what's important when you are buying golf equipment - not fancy websites with all the latest technological features - just straightforward golf equipment buying information, presented the way golfers want it. By keeping things plain and simple we are able to offer you the best prices on the best golf equipment - period! If you see it for less someplace else, let us know and we will do all we can to beat it. We will continue to grow our product selection and find ways to continue bringing you brand name golf equipment at the best prices, while providing exceptional customer service.

Ordering online:
Order with confidence. Our store uses industry-standard, secure SSL encryption to accept your credit card orders via Visa, MasterCard, American Express or Discover. Your credit card couldn't be safer.

Ordering by phone:
You may order by calling us Toll Free at 1-866-524-0393 (US only); all others please call (248) 706-3032. To expedite your order and avoid mistakes, please use item numbers and have your credit card ready.

Ordering by fax:
Orders submitted via facsimile (fax) are processed on a time-permitting basis, but no later than the 2nd day after receipt. Please include all personal info such as complete name, mailing address including zip or postal code, item description, item number and quantity. You must also include the credit card number and its expiration date. Our fax number is 248-706-3034. To receive a receipt of your order, you must include your email address.

Availability:
Please be aware that item availability is subject to change based on the stock status of an item. In the event an item is not available after you have placed your order, we will call or email you to let you know when the item is available. If the arrival date is not acceptable to you we will cancel your order.

Custom ordered golf clubs and some left-hand clubs may need to be ordered directly from the manufacturer and will nomally take 1-2 weeks before item ships.

Buy With Confidence:
Great Golf Deals sells only AUTHENTIC product from the Original Equipment Manufacturer (OEM). Rest assured that when you buy from GGD, you will always receive authentic name-brand product. You can be absolutely 100% confident that when you purchase a new golf club from GGD, it is a new golf club from the OEM and it is fully covered by the original manufacturers warranty.

Our Guarantee:
GGD guarantees 100% satisfaction with our products. We stand behind our products and service. Our clubs carry the full manufacturer's warranty which is nomally 1 or 2 years from the date you placed your order. This covers the original owner against workmanship and breakage under normal playing conditions.

Damages not covered include those not consistent with normal wear or defect, and deemed to have been caused by neglect or abuse. The following reasons will be considered neglect or abuse from the owner:

Any shaft broken 3 inches or more above the hosel.

Any bent shafts

Any club that has had repairs not made by Great Golf Deals

Any club broken or damaged by driving range mats.

Any dents on the top bottom or sides of the club.

Repairs:
Repairs on merchandise covered by the material and workmanship warranty will receive free repairs or comparable replacement equipment on the damaged goods. Clubs being returned should be packaged in the same manner they were delivered to you. Please make sure to put your order number and name on the outside of the box. Customers will be responsible for the shipping charges on repairs. Repairs may be made by emailing request to repairs@greatgolfdeals.com or by following the procedure below:

Call one our representatives at 248-706-3032. The Great Golf Deals representative will give you a Return Authorization Number (referred to as a RA #) The RA # serves as a ticket to have your package accepted by us. Please make sure to write the RA # clearly on the box so we can get your return back to you as soon as possible. Normal repair time is 3-4 weeks.

Return Policy:
Great Golf Deals stands behind every item we sell. We are committed to having happy customers that not only can’t wait to shop again but go out and tell their friends about GGD. That’s why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 14 days for a refund less shipping costs. All damages or shortages need to be reported within 14 days of receipt of order.

Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are nonrefundable. Great Golf Deals reserves the right to access a restocking charge on all returned items. We normally do not charge extra for special orders. However, if a special order is cancelled before we can cancel it with the manufacturer, it will be subject to a 20% re-stocking fee ($25 minimum). That's what makes them special...they're made just for you. Please make sure you are committed to receiving your merchandise when special ordering. Other special orders may be subject to other fees/conditions. Please call for complete details.

Do not return items without first notifying GGD. If you should need to return an item contact GGD by phone or E-mail returns@greatgolfdeals.com and request a RA (Returned Authorization) number. Write your name, order number and reason why you wish to return the item in the email and a representatinve will contact you with a Return Authorization (RA). Returned items MUST have the RA number written BOLDLY on the box of the returned item. Return shipping charges are the customer's responsibility.

We recommend that you insure the item when shipping. All items returned must be in new and unused condition.

CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable. Manufacturer Warranties still apply to custom and special ordered items.

International Returns:
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.

Tracking numbers:
Tracking numbers are provided for golf clubs and some select golf equipment only and will be sent out via email the day that the item is shipped. If you want to check the status of an order, please email us at sales@greatgolfdeals.com

Questions? Please contact us via info@greatgolfdeals.com for the quickest response to all of your questions.

Shipping Policy:

Shipping Information		*$150+ Orders Ship Free!
`Orders to $14.00 ... $7.45 $14.01 - $30.00 .... $9.45 $30.01 - $45.00 .... $10.45 $45.01 - $60.00 .... $11.45`		`$60.01 - $80.00 ........ $12.45 $80.01 - $100 .......... $13.45 $100.01 - $149.99 .... $14.45 $150.00 and up..........$0.00!!`

*Free Shipping Promotion:
Great Golf Deals currently provides free Ground shipping on orders totaling $150.00 or more. Charges related to shipping, handling, and taxes are not included to meet the minimum requirement in determining the total purchase amount. Free shipping promotion only applies to orders shipped to a valid street address within the 48 contiguous United States via UPS or Fed Ex Ground.

Hawaii, Alaska and FPO/APO Addresses:
Orders shipped to Alaska, Hawaii will be assessed an additional $15.00 shipping and handling fee. "Ground" Shipping to HI and AK will be sent via USPS Priority Mail. Orders shipped to FPO, APO addresses will be sent via UPSP Priority Mail and will be assessed an additional $10.00 shipping and handling fee.

The free shipping offer will not apply to any order where cancellations or returns reduce the amount of qualifying purchases to less than $150.00. Great Golf Deals reserves the right to apply applicable shipping charges to any such orders. Great Golf Deals may change or discontinue the free or discounted shipping offer at any time. Shipping charges are subject to change at any time without notice.

*Due to package size restrictions from UPS and Fed Ex, some large or bulky items (such as Golf Bags, Cart Bags, Travel Cases and Power Carts) are excluded from the Free Shipping Promotion. A $15.00 shipping/handling fee will be added to your order after check-out for all items in this section if the total order is over $150.00. Items where this charge applies will be clearly marked on the product's information page.

The following Oversized / Overweight items DO NOT qualify for Free Shipping or an Air Shipping upgrade. If Air Shipping is desired, a shipping quote will be be needed before item is shipped. Please contact us via info@greatgolfdeals.com or toll free 866-524-0393 for a quote.

All Golf Bags

All Men's and Women's Complete Package Sets with bag

All 63 and 72 Golf Ball Display Racks

Bag Boy 3 Wheeled Push Carts

Sun Mountain 3 Wheeled Push Carts

All Hard Sided Travel Cases

All Pop Up Hitting Nets

All Motorized Carts

Large Quantity Shipping:
The Free Shipping Promotion does not apply to orders that contain bulk quantities. Bulk orders shipping rates will be calculated on an individual basis. Please contact us via info@greatgolfdeals.com or toll free 866-524-0393 for a quote.

All other orders are subject to standard shipping fees as calculated during checkout. Most orders received by noon Eastern Time will be shipped the same day. Orders placed on Friday or on the weekend will ship out on Monday. Orders received on a holiday will ship on the next business day. If you ordered Golf Clubs you will be notified by email after the order has shipped and will receive a tracking number. If you do not receive this information within 48 hours, please email us at info@greatgolfdeals.com for this information. Include the name where the order is being shipped and order number/phone order with this email for faster service. All items are shipped within 24 hour unless stated otherwise on the item’s page. If there is a problem or a delay with shipment, you will be notified by email.

Foreign Orders:

International Rates
`Orders to $79.00 ....... $35.00 $80.00 - $124.99 ...... $40.00 $125.00 - $299.00 .... $50.00`		`$300.00 - $650.00 .... $75.00 $650.01 and up ........ $95.00`

If you are ordering from a country outside of the US, additional shipping charges may be added to the credit card after the items are shipped if items are larger or heavier than normal golf sets or if shipping multiple packages. You will be notified via email of any additional charges that me be incurred. Due to size restrictions, we do not ship golf bags, golf carts or any other large pieces of equipment internationaly. You will be notified via email if we cannot ship your item. All items will be sent via USPS Global Express Mail. You will be emailed tracking numbers for these orders and will have an exact delivery date available to you so that you may check with the post office in the event of late delivery.
International customers will be responsible for payment of any applicable duties, taxes or brokerage fees at the time an order arrives at its destination. IF CUSTOMER DOES NOT PAY CUSTOM FEE'S OR DUTIES AT THE TIME OF ARRIVAL, GreatGolfDeals.com RESERVES THE RIGHT TO CHARGE CUSTOMER'S CREDIT CARD FOR THE AMOUNT OWED. You must contact your local Department of Commerce for any duty and taxes that may be added. Great Golf Deals orders only include the cost of the item and the shipping. Any duty or taxes may be added at the time of delivery.

International Returns:
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for returns or warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.

APO, FPO orders:
Orders to APO and FPO are not eligible for Free Shipping Promotion. All orders will be sent via U.S. Priority mail. You will be notified via email of shipping charges after the order is received.

Privacy:
We are committed to protecting the privacy of our customers. Please view our Privacy Policy for more information.

Sales Tax:
6% sales tax will be charged for orders placed within Michigan. All other orders are tax free. For International Orders, see above.

Warranty Issues:
Both GreatGolfDeals.com and the original manufacturers warranty golf equipment purchased from GreatGolfDeals.com. If you have any problems with any piece of equipment please email repairs@greatgolfdeals.com first. Tell us your name, order number, equipment type and nature of the problem. We will email you back within 24 hours with instructions on how to handle this repair.

Advertising Disclaimer:
Although GreatGolfDeals.com diligently reviews and updates information on this site, there may be some instances where there are unintentional errors or where the latest information has not been updated. GreatGolfDeals.com is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice. Great Golf Deals reserves the right to cancel an order at any time if it is deemed to be made in bad faith or for which we were unable to verify billing information with the credit card's issuing bank.

Deep Discount Club Terms:
To join the Great Golf Deals Deep Discount Club, simply complete and forward the membership application and remit the membership fee. Upon receipt and acceptance of your application and membership fee, you will be assigned and e-mailed a membership number.

Any member who joined the Great Golf Deals Deep Discount Club in the year 2003 will be designated as a Charter Member. The letter “c” in your membership number represents “Charter Member” status. An individual Charter Member shall never be charged an annual membership fee in excess of $30 regardless of any increase or increases in the annual membership fee in future years.

Membership is renewable annually at member’s option. The renewal membership fee will NOT be automatically charged on the anniversary date of your membership. We view automatic renewal without the express consent of the member as an unfair business practice. On or about the anniversary date of your membership, you will be notified of your opportunity to renew. Receipt and acceptance of the membership fee entitles member to the listed membership discount on all greatgolfdeals.com items for one full year after commencement of the membership.

If a new member joins the Deep Discount Club and lists a current member in the comments section on the application, the referring member shall receive a $10 gift certificate to greatgolfdeals.com.

If a non-member selects the discount price of an item, the non-member will automatically be charged the membership fee and be added to the club.

Right To Refuse
We reserve the right to refuse fulfillment of any orders. Reasons for refusal can include, but are not limited to: insufficient card holder verification, unavailability of product and shipping destination not served.