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Ordering online:
Order with confidence. Our store uses industry-standard, secure SSL
encryption to accept your credit card orders via Visa, MasterCard, American
Express or Discover. Your credit card couldn't be safer. For more details,
see our Security Page.
Ordering by phone:
You may order by calling us Toll Free at 1-866-524-0393 (US only); all others
please call (248) 706-3032. To expedite your order and avoid mistakes, please
use item numbers and have your credit card ready.
Ordering by fax:
Orders submitted via facsimile (fax) are processed on a time-permitting basis,
but no later than the 2nd day after receipt. Please include all personal
info such as complete name, mailing address including zip or postal code,
item description, item number and quantity. You must also include the credit
card number and its expiration date. Our fax number is 248-706-3034.
To receive a receipt of your order, you must include your email address.
Availability:
Please be aware that item availability is subject to change based on the
stock status of an item. In the event an item is not available after you
have placed your order, we will call or email you to let you know when the
item is available. If the arrival date is not acceptable to you we will cancel
your order.
Custom ordered golf clubs and some left-hand clubs may
need to be ordered directly from the manufacturer and will nomally take 1-2
weeks before item ships.
Buy With Confidence - Equipment Authenticity Guarantee:
Great Golf Deals sells only AUTHENTIC product from the Original Equipment
Manufacturer (OEM). Rest assured that when you buy from GGD, you will always
receive authentic name-brand product. You can be absolutely 100% confident
that when you purchase any item from GGD, it is a new golf club, factory wrapped from
the OEM and it is fully covered by the original manufacturers warranty. We are so confident in this authenticity claim that we are willing to put our money on it. We offer a no-questions asked, 200% Money Back Guarantee if for any reason a piece of equipment sold by GGD is deemed not authentic. We confidently can offer this guarantee because we have been selling online since 1998 and have never had to invoke this guarantee once.
Our Guarantee:
GGD guarantees 100% satisfaction with our products. We stand behind our products
and service. Our clubs carry the full manufacturer's warranty which is nomally
1 or 2 years from the date you placed your order. This covers the original
owner against workmanship and breakage under normal playing conditions.
Damages not covered include those not consistent with
normal wear or defect, and deemed to have been caused by neglect or abuse.
The following reasons will be considered neglect or abuse from the
owner:
- Any shaft broken 3 inches or more above the hosel.
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Any bent shafts
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Any club that has had repairs not made by Great Golf Deals
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Any club broken or damaged by driving range mats.
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Any dents on the top bottom or sides of the club.
Repairs:
Repairs on merchandise covered by the material and workmanship warranty will
receive free repairs or comparable replacement equipment on the damaged goods.
Clubs being returned should be packaged in the same manner they were delivered
to you. Please make sure to put your order number and name on the outside
of the box. Customers will be responsible for the shipping charges on repairs.
Repairs may be made by emailing request to
repairs@greatgolfdeals.com
or by following the procedure below:
Call one our representatives at 248-706-3032. The Great
Golf Deals representative will give you a Return Authorization Number (referred
to as a RA #) The RA # serves as a ticket to have your package accepted by
us. Please make sure to write the RA # clearly on the box so we can get your
return back to you as soon as possible. Normal repair time is 3-4 weeks.
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Delivery
Orders received are shipped the next business day provided the item/s ordered
are in stock. We make every effort to identify on the website items that
are currently backordered to us or ship from the manufacturer, and these
items may take several weeks for delivery. The method you choose for shipping
will determine the cost and estimated delivery time. For more on shipping charges and methods, see our Shipping Page.
Out of Stock
Merchandise that we are no longer able to get is removed from the web site
when sold out. Items available but not currently in stock generally take
2 weeks for shipment from the manufacturer. We endeavor to always identify
such items on the web site as requiring more time for delivery. However,
it is always possible that a sudden burst of orders will leave us out of
stock just as your order arrives. In such cases, we will promptly notify
you by e-mail that the item is back ordered and give you an estimated delivery
time. Of course, you may cancel such an order with no penalty if you are
unwilling to wait.
Return Policy:
EXTENDED HOLIDAY RETURNS - any order placed 11/1/24 - 12/25/24 is eligible for a return through 1/31/25.
Great Golf Deals stands behind every item we sell. We are committed to having
happy customers that not only can’t wait to shop again but go out and
tell their friends about GGD. That’s why we offer a 100% MONEY BACK
GUARANTEE. Items must be in NEW, UNUSED AND IN ORIGINAL condition. In the unlikely event that you are unhappy with your product, simply
return it within 30 days for a full refund less original shipping costs. All damages or
shortages need to be reported within 30 days of receipt of order.
Holiday purchases have through January 31st for all returns or exchanges.
Items returned must be accompanied by the original packaging
and materials. Items must be in NEW,UNUSED AND ORIGINAL condition. All returns
will be inspected prior to credit being issued. Credit will be issued for
the purchase price of the item(s) returned. Shipping costs are nonrefundable.
Great Golf Deals reserves the right to access a restocking charge on all
returned items - especially GPS, Rangefinders and other electronic items or items we do not normally carry in stock. We normally do not charge extra for special orders. However,
if a special order is cancelled before we can cancel it with the manufacturer,
it will be subject to a 20% re-stocking fee ($25 minimum). That's
what makes them special...they're made just for you. Please make sure you
are committed to receiving your merchandise when special ordering. Other
special orders may be subject to other fees/conditions. Please call for complete
details.
Do not return items without first notifying GGD. If
you should need to return an item contact GGD by phone or E-mail
returns@greatgolfdeals.com
and request a RA (Returned Authorization) number. Write your name, order
number and reason why you wish to return the item in the email and a
representatinve will contact you with a Return Authorization (RA). Returned
items MUST have the RA number written BOLDLY on the box of the returned item.
Return shipping charges are the customer's responsibility.
We recommend that you insure the item when shipping.
All items returned must be in new and unused condition.
CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are
not returnable. SPECIAL ORDER items that are not regular in stock items are
also not returnable. Manufacturer Warranties still apply to custom and special
ordered items. Return Policy and Warranty for Motorized Carts
International Returns:
The customer is responsible for any additional duty, taxes, brokerage fees
and insurance fees that may be assessed for returned items shipped
internationally. Shipping charges are the responsibility of the customer
for warranty replacements. The customer is also responsible for any duty,
tax or brokerage fees and insurance for replacements. Closeouts, custom orders
or demo items are not returnable either domestically or internationally.
Legal Information
All information and graphics appearing on these pages is copyright protected
by either the manufacturer of the goods displayed or by Great Golf Deals.com.
All rights reserved.
If you need support with any aspect of this site, our
products, or your order, please use one of the methods below to contact us. While GreatGolfDeals.com strives to provide accurate pricing information, pricing or typographical errors may occur. GreatGolfDeals.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, GreatGolfDeals.com shall have the right, at its sole discretion, to refuse or cancel any orders placed for that item.
Support Methods
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Store Policies 
